We are committed to providing high-quality, valuable content that bridges the cultural and linguistic gap between English and Japanese. While we strive for excellence, we understand that issues may occasionally arise. Here’s how we handle refunds to ensure your satisfaction.

When a Refund May Be Issued

Technical Access Issues:

If technical difficulties prevent you from accessing the dictionary, and our team is unable to resolve the problem within 7 business days, you may be eligible for a refund for the affected period.

Billing Errors:

If you believe you were billed incorrectly or charged without authorization, please contact us within 14 days of the transaction. Once verified, a full refund will be issued.

How to Request a Refund

To submit a refund request, please provide the following details to info@amyamiller.com:

Your full name.

The email address associated with your subscription.

A brief description of the issue.

We will review your request within 5 business days and provide an update on the outcome.